At ONE Rehabilitation Service, we support individuals living with the complex and often life-changing effects of brain injury.
Whether your brain injury was the result of a traumatic event or a medical episode, we understand that no two recoveries are alike. Our team of neurologically trained allied health professionals is here to help you reclaim your function, independence, and quality of life.
Our clinic in Ashford is equipped with the latest technology and rehabilitation tools to provide you with the highest quality care. We also offer services in the comfort of your own home, in community settings, or through convenient telehealth sessions. Wherever you are, we are committed to delivering personalised, accessible care to help you live your life.
What Is a Brain Injury?
Brain injury refers to any damage to the brain that affects how it functions. It’s broadly categorised
into two types:
- Traumatic Brain Injury (TBI): Caused by an external force such as a fall, motor vehicle
accident, sports injury, or assault. TBI severity ranges from mild (e.g., concussion) to severe (e.g., prolonged loss of consciousness, brain bleeding). - Acquired Brain Injury (ABI): Includes any brain injury that occurs after birth and is not
hereditary or congenital. It encompasses traumatic injuries but also includes non-traumatic causes such as:- Stroke
- Brain tumour
- Hypoxia (lack of oxygen to the brain)
- Infections (e.g., meningitis, encephalitis)
- Substance abuse or toxic exposure
In Australia, it’s estimated that 1 in 45 people live with an acquired brain injury that affects their
daily life.
Common Symptoms of Brain Injury
Brain injuries can lead to a wide range of physical, cognitive, emotional, and behavioural symptoms. These may emerge immediately after injury or evolve over time, depending on the type, location, and severity of the damage.
Physical Symptoms
- Fatigue
- Headaches
- Dizziness or balance issues
- Muscle weakness or paralysis
- Sensory changes (e.g., vision, hearing, smell)
- Seizures
Cognitive Symptoms
- Memory loss
- Difficulty concentrating or processing information
- Poor judgement or problem-solving
- Communication difficulties (expressing or understanding language)
Emotional & Behavioural Changes
- Mood swings or irritability
- Anxiety or depression
- Reduced impulse control
- Lack of motivation or initiative (apathy)
Every person’s experience is different, which is why personalised, interdisciplinary support is essential.
Our Interdisciplinary Approach to Care
At ONE Rehabilitation Service, we deliver interdisciplinary care — the gold standard in brain injury rehabilitation.
Unlike multidisciplinary care, where clinicians work in parallel but often separately, interdisciplinary care means our team actively collaborates across disciplines to develop and deliver a unified, client-centred plan. We meet regularly to review progress, problem-solve complex issues together, and adjust goals in real time. The result? A more coordinated, efficient, and holistic approach to rehabilitation.
This model ensures:
- Shared understanding across all therapists
- Consistent messaging and strategies for the client and their supports
- Reduced duplication and better use of therapy time
- A seamless, person-centred experience
This is especially important in brain injury recovery, where physical, cognitive, emotional, and social challenges are deeply interconnected.
How Allied Health Treatment Can Help
Physiotherapy
Our physiotherapists are trained to assess and treat movement and balance issues following brain injury.
Therapy may involve:
- Re-training walking or mobility
- Reducing muscle spasticity or tightness
- Improving coordination and strength
- Preventing secondary complications such as contractures or falls
Physiotherapy plays a key role in helping people move more safely and confidently through everyday life.
Exercise Physiology
Exercise physiologists develop safe, structured physical activity plans to rebuild endurance, cardiovascular fitness, and muscular strength. This can:
- Improve energy levels and reduce fatigue
- Support mental health and sleep quality
- Assist with weight and metabolic health
Exercise is also associated with neuroplasticity which is the brain’s ability to reorganise and heal over time.
Occupational Therapy
Occupational therapists help people with brain injury regain independence in daily tasks such as showering, dressing, cooking, working, or parenting. Support might include:
- Cognitive rehabilitation and memory strategies
- Fatigue management and pacing
- Sensory regulation
- Assistive technology prescription
- Home and workplace modifications
- Upper limb therapy
Occupational therapists also play a vital role in helping people build independence, adapt activities, return to work or study, and reintegrate into the community.
Speech Pathology
Brain injury can impact how a person communicates, swallows, or understands others. Speech pathologists assist with:
- Speech clarity and fluency
- Language comprehension and expression
- Social communication skills
- Cognitive-communication (attention, memory, reasoning)
- Safe swallowing strategies
- Augmentative and Alternative Communication (AAC) methods
This support is crucial for rebuilding relationships and restoring autonomy.
Psychology
A brain injury often affects a person’s sense of self and emotional wellbeing. Our psychologists provide compassionate, trauma-informed care to help people:
- Process grief, adjustment, or identity changes
- Manage anxiety, depression, or PTSD
- Build resilience and coping strategies
- Improve motivation and emotional regulation
Psychological support to manage the emotional changes following a significant medical event is a crucial part of your recovery and ability to participate in therapy
Social Work
Social workers assist with navigating the broader system. This can include:
- Accessing and navigating NDIS or other funding pathways
- Connecting with community supports
- Coordinating services
- Providing case management
- Advocating for clients’ rights
- Supporting families and carers
- Counselling
Following an Acquired Brain Injury, people need support to navigate the numerous changes and the impact these will have on their lives.
Why Choose ONE Rehabilitation Service?
We are not a generalist clinic, and that’s by design. ONE Rehabilitation Service is exclusively dedicated to neurological care and brain injury rehabilitation is what we do, every day. Every
clinician on our team has a special focus in working with complex neurological conditions, including ABI and TBI.
- Our clinicians are specially trained in brain injury recovery.
- We offer evidence-based, interdisciplinary care – recognised internationally as the best practice for ABI/TBI.
- Your therapy is goal-driven and functional, focused on outcomes that matter to you:
returning to work, improving relationships, or increasing independence. - We understand the complex emotional and behavioural aspects of brain injury, not just the physical symptoms.
- We provide therapy in both a clinic setting as well as your personal context in the community. Research evidence indicates that contextual therapy is the gold standard for supporting progress for people with brain injury.
What does this mean for you?
- You’re working with clinicians who really understand brain injury – from subtle cognitive
deficits to severe physical limitations. - We provide evidence-based, tailored interventions based on the latest research in
neurorehabilitation. - Our services are collaborative and coordinated, meaning our team works together toward
shared goals with you at the centre. - We prioritise real-world outcomes – not just improvement in the clinic, but at home, in relationships, and in the community.
- We will work closely alongside any external service providers and your medical team,
participating in case conferences and enabling continuity and informed care as we support you and your goals.
Whether you’re newly diagnosed, returning home from hospital, or navigating long-term recovery, we’re here to guide and support you at every stage.
You deserve a team who truly understands your condition, and how to treat it.
Our Commitment to Professional Development
At ONE Rehabilitation Service, we believe that providing the best care starts with continuous learning. That’s why every member of our team (from new graduates to principal clinicians) participates in monthly professional development (PD) focused exclusively on Acquired Brain Injury and Traumatic Brain Injury.
Our PD sessions are practical, case-based, and reflect the most current clinical guidelines and research. We also collaborate with leading external speakers and researchers to ensure our practice remains at the forefront of neurological rehabilitation.
When you work with us, you can be confident your team is:
- Up to date with best-practice approaches
- Deeply engaged in complex clinical problem-solving
- Committed to lifelong learning and excellence in neurological care
We’re Here to Help
If you or a loved one is living with a brain injury, you’re not alone. Recovery is possible, and we’re here to walk alongside you every step of the way.
Contact ONE Rehabilitation Service today to learn how we can support you in your journey toward recovery and independence.
Our difference
The ONE Rehabilitation Service Difference
Outcome-Centred
We put client goals at the centre of everything we do, and encourage our clients to look ahead and build toward outcomes that are meaningful to them.
Neurological Focus
Interdisciplinary
You can see a team of therapists who collaborate with all people involved in your care. With a shared focus, we can make a larger impact in your progress.
One-Point Referral
We offer a simple referral process with our Referrals Coordinator to make it easy for you to access the services you need.
Impactful Support
We don’t simply offer treatments – we aim to provide care where it’s most needed and build a community around our clinic where people find support.
Compassionate Clinicians
Our whole team shares a depth of experience in Acquired Brain Injury (ABI), and show patience, compassion and understanding of the unique challenges our clients experience.
Fees and Funders
Services Australia Care Plans
Medicare Chronic Disease Management Plans (CDM), Mental Health Care Plans (MHCP), and Team Care Arrangements (TCA)
Private Healthcare
Please contact your private health fund to see what rebate you are eligible for.
Full fee paying (16+)
You are able to access our services by paying the full rate (out of pocket). Phone (08) 7226 3223 for details on fees and to book your initial assessment.
Eligibility:
- 16 and over.
Return to work SA (RTWSA)
For further details, visit the Return to Work SA website.
For more information about ADF Bupa visit their website.
Eligibility:
- Sustained an injury at work during paid employment.
- Australian citizen.
Lifetime Support Authority
For further details on eligibility and to access the application form please visit the LSA website.
Eligibility:
- Sustained very serious injury in a motor vehicle accident, regardless of fault, from July 2014 onwards.
NDIS
We can accept NDIS participants who are self-managed or plan-managed. For more information visit the NDIS website.
Eligibility:
- Permanent disability
- Australian citizen
How to work with us
We offer a streamlined referral process to make your journey to finding care as simple as possible.
Step 1
Be referred by practitioner/support or book in your introductory session.
Step 2
Meet with Referrals Coordinator for a sit-down chat to discuss the options we offer, and see how our service can benefit you.
Step 3
Work with your personalised team of clinicians on creating your support plan.