Support at Home Funding

Flexible to meet your unique needs

No two conditions or situations are identical – you deserve care that listens to you and adapts to your changing needs. With ONE Rehabilitation Service, you work with a team of therapists, all aligned in purpose and with shared attention to your progress.

We work hard to make certain that finding the support you require is never harder than it needs to be. We’re your team of clinicians from all neurological fields working as one, meeting you where you are and providing a simple path, fully flexible and customised to address your needs and meet your goals.

What staying home looks like with the right support

• Staying safely in your own home
• Moving with more confidence and less risk of falls
• Continuing the everyday activities you value
• Staying connected with family and community
• Recovering after a hospital stay or health event
• Maintaining your independence for as long as possible

Who we work with

Keeping you in the home you love

Support at Home funding exists for one reason; to help older Australians remain living safely and independently in their own home. For many people, the right allied health therapy is what makes that possible.
Whether it’s regaining strength after a stroke, managing the daily challenges of Parkinson’s, staying mobile with MS, or recovering function after a brain injury; goal-focused therapy makes a real difference to what daily life looks like at home.Every treatment plan is tailored to your individual needs, goals and lifestyle. Your goals become our goals.

We work exclusively with adults living with neurological conditions. This means our entire team; every clinician, every programme, every piece of equipment is designed for exactly the kind of complex, meaningful work that keeps people at home and living well.

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We work with people who have had or been diagnosed with

• Stroke
• Brain injury
• Parkinson’s disease
• Multiple sclerosis
• Motor neuron disease
• Huntington’s disease
• Functional neurological disorder
• Early onset dementia
• Other neurological conditions

Not sure if we’re the right fit? A free introductory session is the best place to find out; no obligation, no paperwork.

For families and carers, if you’re helping a parent or loved one navigate their options, we’re happy to speak with you directly. We know this can feel overwhelming, and we’re here to help make it simpler.

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Supporting your independence

How we can help

We work with your goals not a generic programme. Wherever a neurological condition is affecting your life at home, that’s where we focus.

Staying mobile and strong

Maintaining the movement, balance, and physical strength that keeps you safe, confident, and active at home and reduce your risk of falls.

Managing everyday activities

Supporting your ability to dress, prepare meals, get out and about, and keep doing the everyday things that matter to you.

Communication and thinking

If a stroke or neurological condition has affected your speech, memory, or thinking; we help you find ways to stay connected and express yourself.

Emotional wellbeing

Adjusting to life with a neurological condition is hard for you and for your family. Our team supports you through the emotional side of that journey too.

Our clinicians work alongside you to help you:

• Stay safely in your own home
• Improve strength and balance
• Recover after illness, injury or a hospital stay
• Manage pain, fatigue and chronic symptoms
• Increase confidence with everyday activities
• Support thinking, memory and communication
• Remain connected with your community
• Maintain your independence for as long as possible

Our interdisciplinary team

Unlike clinics where each discipline works separately, our team communicates and collaborates around your goals as one unit. One referral covers everything, you don’t need to manage five different providers.

• Physiotherapy
• Occupational Therapy
• Speech Pathology
• Exercise Physiology
• Psychology
• Social Work

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Where we work

We come to you or you come to us.

We know that getting out of the house isn’t always easy. That’s why we offer therapy in the setting that works best for you.

• At our clinic in Ashford, Adelaide

• In your home

• Via Telehealth where appropriate

Using your funding

How your Support at Home funding works with us

If allied health services are included in your Support at Home plan, you can ask your registered provider whether ONE Rehab can be engaged to deliver those services. If your registered provider agrees, ONE Rehab will work with them to establish the required associated provider arrangement.

1

Talk to your registered provider

Tell your registered Support at Home provider or care partner that you would like ONE Rehab to be considered for your approved allied health services.

2

Your provider considers the arrangement

Your registered Support at Home provider will check whether the services are included in your support plan and whether ONE Rehab can be engaged as an associated provider.

3

Services are confirmed

If the arrangement is approved, ONE Rehab will liaise with your registered provider to confirm the authorised services, service location, pricing and reporting requirements before therapy begins.

You may also be eligible for the Restorative Care Pathway

In addition to your regular Support at Home budget, some people are entitled to a separate short-term episode of intensive allied health therapy through the Restorative Care Pathway. This funding is additional to your usual budget, it doesn’t reduce what you already receive.

$6,000

per episode

16 wks

per episode

2×

per 12 months

Ask your package provider whether you may be eligible, or speak with us at your introductory session and we can help you explore this.

Frequently Asked Questions

Not necessarily. You can ask your current registered Support at Home provider whether they can engage ONE Rehab as an associated provider. Your provider must be satisfied that it can establish and oversee the arrangement. If it cannot, you can discuss other service options with your care partner

Allied health and therapy services, including physiotherapy, occupational therapy, speech pathology, exercise physiology, psychology and social work, are included in the Support at Home service list as clinical supports. Approved clinical supports do not require a participant contribution. However, services must be included in your support plan, remain within your available funding and be authorised by your registered provider.

You do not need a GP referral to contact ONE Rehab or book a free introductory session. Support at Home funded services must be included in your support plan and authorised by your registered provider. Clinical information or additional documentation may be requested before therapy begins.

Yes, you can still contact us. Eligibility for Support at Home is determined through an aged care assessment. Contact My Aged Care on 1800 200 422 or visit myagedcare.gov.au to request an assessment. ONE Rehab can provide general information about our services but cannot determine your eligibility or approve funding.

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For package providers and care coordinators

Working with us as an associated provider

We are an exclusively neurological allied health clinic. Every clinician, every programme and every piece of equipment in our service is dedicated to supporting people living with stroke, brain injury, Parkinson’s disease, multiple sclerosis and related conditions. If your client has a neurological condition and Support at Home funding, we offer one of Adelaide’s most focused and experienced neurological allied health services.

• Exclusively neurological. Not a generalist service adapted for aged care, a tailored clinic built from the ground up for this population.
• Interdisciplinary, not multidisciplinary. Our team works as one unit around your client’s goals. One referral, one team; not five separate providers for your coordinator to manage.
• We manage the associate provider arrangement. We’re experienced with Support at Home service agreements and handle the paperwork directly with your team.
• Clear clinical reporting and communication. Timely progress reports, collaborative care planning, and responsive communication as standard; not as an afterthought.
• Simple, single-stream referral. One referral covers all disciplines. No separate referrals per clinician type.

Get in touch

• (08) 7226 3223
• referrals@onerehabilitationservice.com.au

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Make a referral

You’re ONE step closer

Book a free introductory session with our referrals coordinator; meet the team, see the clinic, and find out whether we’re the right fit for you.

Book a free introductory session


Call (08) 7226 3223

Book your free introductory session

It is hard to know where to start. Our free introductory session gives you a chance to see the clinic and meet with our Referrals Coordinator who can help you work out if we are the right service for you.

Free Introductory session

Our why

We understand the significance of cherishing even the smallest moments in life, particularly for those who have experienced significant loss due to illness or injury. We’re committed to bringing the best possible treatment to our clients. We focus on open collaboration between therapists, continually training and understanding the most recent evidence-based practices, providing care and empathy to where it’s most relevant, and creating a space where people can heal, grow, celebrate and journey together.

We help our clients regain their meaning and joy in overlooked parts of daily living, and help them live their everyday life to the fullest.